Serving the Greater Chicago Area and Southeast Wisconsin

Damage Restoration Services In Waukesha, WI

Excel Fire And Water Damage Restoration Services handles water, fire, smoke, mold, storm and biohazard damage for homes and businesses in Waukesha, WI. Our crews dispatch from our West Allis office on Beloit Road, about 16 miles east of downtown Waukesha, and we answer the phone 24 hours a day. We work with all major insurance carriers and document every job for your claim.

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Our office serving Waukesha

Excel Restoration, West Allis, WI

6048 Beloit Rd
West Allis, WI 53219

(414) 381-4249 View on Google

Water Damage Restoration in Waukesha, WI

Waukesha grew up along the Fox River, and the river still drives a lot of the water damage we see here. In August 2025, after five to ten inches of rain fell on parts of the area, the Fox passed its six-foot flood stage and was forecast to crest near 8.8 feet. Longtime residents compared it to 2008. Benches and stairways in Frame Park went under.

You don’t have to live on the riverbank to end up with water in the basement, though. A sump pump that quits halfway through a summer storm can fill a lower level overnight. So can a supply line that freezes and splits in January. Older homes near downtown tend to have older drain lines and foundations, and that’s where small leaks turn into big ones.

When you call, we find the source, pull out the standing water and set commercial air movers and dehumidifiers. Then we check moisture every day until the readings say the structure is dry. Our office is about 16 miles from downtown Waukesha. With clear roads that’s roughly a half-hour drive, and we take emergency calls around the clock.

Restoration Services We Provide in Waukesha

Most of our Waukesha calls start with water. Not all of them.

Water damage restoration for basements, finished lower levels, burst pipes and failed water heaters
Storm and flood restoration, including river and surface water cleanup, emergency tarping and board-up
Fire and smoke damage restoration, from soot cleanup and odor removal to repairs after a kitchen or garage fire
Mold remediation, often in basements that stayed damp after a flood
Biohazard cleanup for sewage backups and trauma scenes, handled discreetly

One thing worth knowing: water from the Fox River or an overloaded storm sewer counts as contaminated. That changes what can be saved. Drywall and carpet that touched it usually have to come out, and we’ll explain why before we cut anything.

Waukesha Neighborhoods and Areas We Serve

We work throughout the City of Waukesha. That includes the historic downtown east of the Fox River, the blocks around Five Points, the Riverwalk corridor near Frame Park and the newer subdivisions on the city’s outer edges. Homes near the river and in low spots see water first when the Fox rises. Calls from higher ground are usually a sump pump or a plumbing failure.

We also cover nearby Waukesha County communities, including Pewaukee, Brookfield, New Berlin, Big Bend and Genesee. Need help now? Call (414) 381-4249 any time, day or night.

Water Damage Restoration In Waukesha, WI FAQs

Our West Allis office is about 16 miles from downtown Waukesha. With no traffic that’s close to a half-hour drive, and it runs longer at rush hour or in a snowstorm. We answer emergency calls 24/7, and when you call we’ll give you an honest arrival estimate so you know what to expect.

River water can carry sewage, fuel and lawn chemicals, so treat it as contaminated. Wear boots and gloves, keep kids and pets out, and stay away from electrical panels or appliances sitting in water. We extract the water, remove affected materials and disinfect before drying so the space is safe to use again.

Usually not. Standard homeowners policies tend to exclude rising surface water, which is covered by a separate flood policy. Sump pump and sewer backup coverage is often an add-on endorsement. A sudden pipe burst is generally covered. We work with all major carriers and give your adjuster photos, moisture readings and an itemized estimate.

If water is near outlets and you can reach the panel safely, cut power to the basement. Move what you can to higher ground and take photos. Then call us. A failed sump in heavy rain keeps getting worse until the pump is replaced or the rain stops, so extraction should start fast.

Yes. Older basements with stone or block walls can hold moisture long after a flood. We set up containment, remove mold-damaged materials, clean what can be saved and dry the space. If the real cause is groundwater or grading, we’ll tell you, because removing mold without fixing the moisture just brings it back.

We do. Once the fire department releases the property, we secure it, board up openings and start removing soot and smoke odor. The water used to put out the fire needs drying too. We handle both and work with your insurance company on the repair scope.

Why Choose Our Professional Damage Restoration Company

Here at Excel Restoration, we understand that damage to property can be very distressing. That’s why we are available 24/7 to help you minimize the damage and get your life back to normal as quickly as possible. We use innovative mold remediation techniques, cutting-edge drying technology, and the best professionals in the business, so you can rest assured that your property will be restored to its former glory.

Our team is committed to providing top-tier customer service. We are available around the clock to help you with any fire or water damage emergencies. We have decades of experience in this field and have helped many homeowners and business owners get their lives back on track after a disaster.

Water Damage Restoration

In McHenry, water damage restoration specialists are ready to help when flooding or water leaks cause water damage. A thorough documentation of the drying process is done to ensure your property is dry and the job is done properly.

Fire Damage Restoration

The majority of homeowners and business owners won’t experience fire or smoke damage in their lifetime. In the event of a fire, you may feel helpless and devastated. You will be guided through the fire damage restoration process by our team of experts.

Storm & Flood Restoration

The first step in flood damage restoration is to start as soon as possible after flooding. Water spreads quickly, causing widespread damage. As a result of water damage, we will vigorously restore your property so that it is not damaged again for years to come.

Mold
Remediation

Mold spread poses health risks, particularly to those with compromised immune systems. A mold problem on your property can be remedied by our experts. The training, experience, and equipment we possess enable us to handle mold remediation and removal of any size.