Serving the Greater McHenry & Chicago Area

Here’s What To Look For When Choosing A Water Damage Company

When a calamity strikes your property, the experience may be unpleasant and costly. Selecting the incorrect water damage restoration company can substantially increase that tension and cause more harm than good.

Outrageous fees, unreasonable delays, poor craftsmanship, and reckless behavior are all prevalent issues in the industry. However, by knowing what to look for, you may avoid significant problems and money.

Here Are 5 Key Factors To Consider When Selecting A Water Damage Company:

  1. Are They Certified, Licensed, And Insured?

There are several advantages to engaging exclusively with certified and insured water damage companies. For starters, licensed and insured contractors can lawfully solve your property emergency, therefore absolving you of legal and financial liability. If something goes wrong with an unlicensed or uninsured water damage company, you risk being charged with fraud and facing lawsuits.

Certifications provide extra peace of mind by confirming that they possess the necessary abilities and expertise to execute restorations effectively. The IICRC, Institute of Inspection, Cleaning, and Restoration Certification, is a critical certification to validate. Additional certifications broaden the range of crises for which the water damage company is prepared to respond.

   2.  Are They Available 24/7?

Emergencies are unforeseen. When disaster hits, you need a water damage company that is ready to respond at any hour of the day or night. A water damage company that provides 24-hour service is necessary. How long does it take them on average to respond? A property water damage company with numerous sites can respond quickly, lowering the expense of catastrophe repair and preventing the problem from worsening.

Communication is a component of availability. You’ll want to be kept informed about the project’s timeline, the tasks that will be required of you, and the impact on your firm. In emergency circumstances, time is critical, and effective communication goes a long way toward ensuring that processes operate as smoothly as possible.

   3.  Are They Well-Known In The Community?

Online reviews might sway our judgment. Are they paid or genuine? At times, it might be difficult to tell. Therefore, consider more than simply reviews. How long have they been serving the community? Does anyone in the neighborhood suggest them? How long have they been in business and what areas of expertise do they have?

These are all excellent questions to ponder. Of course, conducting a price comparison is always prudent, but keep in mind that cheaper is not necessarily better. Make no mistake about it: the cheapest estimate is not always the best value. Indeed, choosing a less expensive but less renowned water damage company may end up costing you significantly more in the long run. After all, this is not grass maintenance; this is damage restoration. Priority should be given to quality and experience.

   4.  Are Their Technicians Equipped To Deal With Several Issues Simultaneously?

A property emergency might reveal other potential problems that must be addressed. For instance, a request for water damage restoration may include mold cleanup or asbestos removal. In the majority of situations, water damage companies must cease their work and bring in another staff capable of resolving the new issue. This increases the project’s cost and duration. Select a water damage company that has completely cross-trained professionals that are prepared to handle any circumstance that arises. This will guarantee that your situation is addressed as quickly as possible.

   5.  Are They Taking Precautions To Safeguard Their Clients From Covid-19?

SARS-CoV-2 is a highly infectious virus that was responsible for the COVID-19 epidemic that claimed millions of lives worldwide. Even in the event of an emergency, every precaution should be taken to protect people from infection.

Inquire about the measures followed by your water damage company to avoid the spread of COVID-19. Does each technician have appropriate personal protective equipment (PPE)? Is the equipment cleaned, disinfected, and wrapped after each job? Which disinfectants are utilized and have they been authorized for use against COVID-19 (SARS-CoV2) by the EPA? Are they isolating their workstations with containment barriers such as STARC systems? A water damage company that is committed to customer safety while performing their service will gladly address these inquiries.

It Is Beneficial to Ask the Right Questions

Choosing the best water damage company partner for your property does not have to be a complicated procedure. With the proper research and inquiries, you’ll be able to choose a water damage company that possesses the experience, equipment, and skills necessary to fulfill your demands and provide you with peace of mind.

For years, Excel Fire And Water Damage Restoration Services has been the go-to property water damage company for hundreds of businesses and homes in the McHenry, IL area. We are committed to providing the finest service possible to our clients and have invested in cutting-edge technology and training to assist them in recovering from any disaster.

A Water Damage Company Serving McHenry, IL

Call Excel Fire And Water Damage Restoration Services at (224) 478-1661 today for 24 hour water damage restoration, fire damage restoration, or mold remediation along with any of our other services, or get an instant quote from our website. Our water damage company  will get to your McHenry, IL home in 30 to 60 minutes.

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